Back to all

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

August 21, 2022

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

 

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at Tuffy North Clermont. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

 

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at Tuffy North Clermont as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Tuffy North Clermont, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

Tuffy North Clermont
1315 E. Highway 50
Clermont, Florida 34711
(352) 241-9466
https://www.tuffynorthclermont.com/

More articles from Tuffy North Clermont Hwy 50

Light Up your Life (Headlamp Replacement)

June 9, 2025

Did you know that having a burned out headlight can result in your rearview mirror reflecting some flashing lights? In other words, you might get pulled over by the police for only having one working headlight, because in most places it's against the law. Not only is it illegal to drive with one... More

Combustion Choreography: Timing Belt Replacement at Tuffy North Clermont in Clermont

June 2, 2025

Have you ever seen a ballet performance? Have you wondered how all of those dancers manage to travel all over the stage jumping and twirling and never crash into each other? That's the job of a choreographer.Our auto engines are also highly choreographed. Pistons travel up and down inside cylinde... More

Making Sense of the O2 Sensor (Oxygen Sensor Replacement)

May 26, 2025

As you know, todays vehicles rely on a lot of computers in them to keep them running clean and efficiently. Those computers depend on information delivered by several sensors throughout the engine and exhaust system. And one of the most important is the oxygen sensor. Known as the O2 sensor f... More